Shipping & Delivery Policy
Last Updated: November 2025 | Applicable for all SaaS Subscriptions
1Nature of Digital Goods
CreatorBeeHive is strictly a SaaS (Software as a Service) platform. We do not manufacture, sell, or ship any physical items, hardware, or discs.
2Shipping Costs & Fees
- Shipping Fee: ₹0.00 (Free)
- Handling Fee: ₹0.00 (Free)
- Installation Fee: ₹0.00 (Free)
All costs are inclusive within the subscription price shown at checkout.
3Method of Delivery
Upon successful payment verification by our payment gateway partners (Razorpay), delivery is automated and immediate:
A. License Activation
Your merchant account status is instantly updated to "Active," unlocking dashboard features.
B. Email Confirmation
A transaction receipt and license confirmation email is sent to your registered address instantly.
4Estimated Delivery Timeline
| Scenario | Timeline |
|---|---|
| Standard Payment (UPI/Card) | Instant (0-5 minutes) |
| Network Delay / Bank Server Issue | Max 24 Hours |
| High Risk Flag (Manual Review) | 24-48 Hours |
5Proof of Delivery
For the purpose of disputes or chargebacks, the following shall be considered valid Proof of Delivery:
- The server log indicating the account upgrade timestamp.
- The automated email sent to the user's registered email ID.
- Active usage logs showing the user accessed the premium features.
Contact for Delivery Issues
If you have not received access within 15 minutes of payment, please contact us immediately.
Rajasthan - 332718, India